March 15, 2021
As we continue the empathy series, today I discuss tactful leadership for "T" in the series. In my opinion, being tactful is the second half of the process of empathy. Sure, we can listen, put ourselves in others shoes, seek to understand, and act with patience as we learn what our team needs from us. But, how we respond and our delivery after, that requires tact. So, why is being tactful so important in leadership? Well, delivery is truly everything. If you have tact as a leader, it allows your...